Repeat prescriptions

You can order your repeat prescriptions in the following ways:

  • By NHS App
  • AccuRx click here to order medications you have on repeat.
  • In person – the note should be posted into the box on the wall in the reception area, not handed in to the reception staff.
  • Online prescription request service – you can register for or use SystmOne online.  Registration can be done by completing the online form and uploading your ID for verification.  You can also book appointments online with this service. Click here to login to the service.  You can also download the Airmid App and register for the same service via an App rather than the web based service.
  • Via a Pharmacy App of your choice – you can arrange this service from a number of local pharmacies. They will advise you of which app they use.


  • Only registered housebound patients can request prescriptions over the telephone. We issue thousands of prescriptions every month, and our phone lines would be unacceptably busy if we accepted a high proportion of these requests over the telephone.
  • For items on repeat the practice will issue your prescription in 3 days, but it may take a further 7 days for your pharmacist to process or order your items. For medications not on repeat your request will be reviewed by a GP first and they may need to see you before issuing.

It is your responsibility to request your medication in sufficient time.

Sometimes the doctors can safely prescribe requested medications that are not on the repeat prescription, but often this is not possible. Please bear this in mind when ordering.

Our prescription phone line is open MON-FRI – 10:00-11:30 & 14:30-16:00 this is strictly for housebound patients and prescription problems, not for ordering repeat prescriptions.

Medication Reviews

From time to time we may ask you to see an appropriate member of the team to review your medication. If you do not attend for a requested medication review it may not be safe for us to continue to prescribe certain medications. The GP can, in some cases review your medication without seeing you.

Date published: 8th October, 2014
Date last updated: 23rd February, 2024