Contact Us

Contact Us

Telephone: (01709) 860016

Postal Address: Conisbrough Group Practice, The Stone Castle Centre, Gardens Lane, Conisbrough, Doncaster, DN12 3JW

E-mail:donccg.conisbroughgrouppractice@nhs.net

Complaints Procedure

We always try to give you the best service possible but there may be times when you feel this has not been sufficient. If you do have a complaint about the service you have received from the practice please do let us know as soon as possible.

Complaint forms are available at reception and should be addressed to the Practice Manager. We will acknowledge the complaint within three working days verbally, in writing, or by e-mail. You may be invited in to discuss the complaint with the Practice Manager or one of the doctors.

If you remain unsatisfied with our response you can register your complaint with NHS England Customer Contact Centre. You can do this in the following ways:

1. By post: NHS England, PO Box 1673, Redditch, B97 9PT

2. By e-mail: England.contactus@nhs.net (mark for attention of Complaints Manager)

3. By telephone: 0300 311 22 33

. . .

Official Visits

In response to the Lampard enquiry, the practice has devised a policy for official visits. Any person(s) wishing to visit the practice must contact our practice manager to arrange the necessary checks a minimum of three months in advance.

. . .

Other Useful Contacts

Doncaster Clinical Commissioning Group
White Rose House
Ten Pound Walk
Doncaster
DN4 5DJ
Telephone: 01302 565656
Fax: 01302 730362
Website:http://www.doncasterccg.nhs.uk

Healthwatch Doncaster
01302 378935

Doncaster Royal Infirmary
01302 366666

Mexborough Montagu Hospital
01709 585171

Rotherham General Hospital
01709 820000